WHOZZ CALLING? POS 2 (BASIC) - ETHERNET LINK - BNIB W/Warranty - Caller Id Unit-

Description

This is an Ethernet Link unit.
If you are unsure what unit to purchase please copy and paste the link below to CallerId.com to use their Product Selection Guide. In 2 minutes you will be able to determine what unit works with your specific software.
http://www.callerid.com/product-guide/
This is a Whozz Calling? POS 2 (Basic) Ethernet Link Unit
Ethernet Link units are simply connected to the phone lines and plugged in to the local area network via a switch or router. The unit sends UDP broadcast packets through the entire LAN so Caller ID information is available to every computer on the network.
You can use either
our free pop-up plus logging software
, or for advanced applications, purchase software from one of our
software partners.
For developers, implementation is accomplished by simply parsing the Caller ID string from the UDP broadcast packets. All Ethernet Link products include a program for setup and data capture, as well as complete, royalty-free, VB.net source code. Provisions to send data to cloud-based applications are included.
Typical Uses
·
Pop-up Customer Records
Even before answering a call, the customer's record can be shown. This allows employees a moment to review the client's information before responding.
·
Personalize Your Phone Calls
Having your customer's information in front of you allows you to tailor your conversation to their needs.
·
Save Time Taking Orders
Save precious seconds during peak hours by customers automatically being pulled up.
·
Call Back Unanswered Customers
Call back missed customers that hang up during busy times. The units logs all calls whether answered or not.
·
Build Your Prospect List
Software is available to "quick fill" new records with Caller ID names and numbers.
·
Identify Threatening Callers
Pinpoint caller record from the log file based on when they called and which line.
Software Available
Our free software, EL Popup, can be used for simple popup and logging applications. All call records are easily accessible for display, sorting, searching and exporting. More robust programs for office applications can be purchased from our
general office software partners
. These programs contain features to add customer records, call notes for each conversation, pre-programmed and customizable call reports. CallerID.com has partnered with many industry-specific application providers in the Restaurant/Hospitality, Taxi/Dispatch, Automotive, and Service industry. Some partners have elected to list their offerings on our
Software Partners
page.
Hardware Features
·
Inbound Caller ID
Incoming call data includes phone line number; time, date, Caller ID number and name (where available).
·
Easily Select Option
Small (DIP) switches on front of unit allow quick configuration for your application.
·
Never Miss Data
Individual microprocessors on each channel capture all data from simultaneous calls on multiple lines.
·
Large Installations
Four and Eight-Line Units can be chained together to monitor up to 32 phone lines into one computer network.
·
Diagnostic LED's
To aid troubleshooting, LEDs on each channel show, ring signal and Caller ID signal.
·
Easy Connections
Standard modular jacks make phone connections a snap.
·
All Inclusive Package
Product includes a wall mount power supply; 6' Ethernet or Serial cable; mounting bracket; and CD with software, diagnostic tools, and manual.
Connections
Modular jacks are provided making all connections a snap. Units are compatible with either simple 1, 2, or 4 line phones, and telephone systems including Key switches, Keyless switches, and PABX's. When simple phones are present, connections can be made by even the most non-technical user. Installations involving telephone systems are accomplished in less than a hour with a qualified telephone technician.
Installation Diagrams
and instructions are included and we provide free installation support for both novices and telephone professionals.
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